Shipping policy
Thank you for shopping withΒ Parda House. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy carefully before placing an order.
Order Processing Time
All orders are processed within 1β3 business days after payment confirmation. Orders are not shipped or delivered on Sundays or public holidays.
During high order volumes or promotional periods, processing times may be slightly delayed. If there is a significant delay in shipping your order, we will notify you via email.
Shipping Time
Once your order has been processed and dispatched, the estimated delivery time is:
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Standard Delivery: 4β7 business days depending on your location.
Delivery times are estimates and may vary depending on courier service availability, weather conditions, or other external factors beyond our control.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before completing your order.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number so you can track your order in real time.
Incorrect Address
Please ensure that your shipping address is correct before placing your order.
Parda House is not responsible for orders shipped to incorrectly provided addresses. If an incorrect address is provided and the order has already been shipped, we may not be able to make changes.
Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to courier issues, weather conditions, or other unforeseen circumstances. Parda House will not be held responsible for such delays.
Lost or Damaged Packages
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery with photos of the product and packaging. We will review the issue and arrange a replacement or resolution if applicable.
Order Cancellation
Orders can only be cancelled before they are shipped. Once the order has been dispatched, cancellation will no longer be possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us at: